Record-keeping and the intake process in a public welfare agency
by Don H. Zimmerman
Reference:
Don H. Zimmerman, (1969), "Record-keeping and the intake process in a public welfare agency", In On Record: Files and Dossiers in American Life (Stanton Wheeler, ed.), New York, Russell Sage, pp. 319–345.
Bibtex Entry:
@INCOLLECTION{Zimmerman1969,
  address = "New York", 
  author = "Don H. Zimmerman", 
  booktitle = "On Record: Files and Dossiers in American Life", 
  keywords = "EMCA, Ethnomethodology, Documents", 
  editor = "Stanton Wheeler", 
  pages = "319–345", 
  publisher = "Russell Sage", 
  title = "Record-keeping and the intake process in a public welfare agency", 
  year = "1969", 
}