On complainability
by Emanuel A. Schegloff
Link
Reference:
Emanuel A. Schegloff, (2005), "On complainability", Social Problems, vol. 52, no. 4, pp. 449–476.
Bibtex Entry:
@ARTICLE{Schegloff2005a,
  author = "Emanuel A. Schegloff", 
  doi = "10.1525/sp.2005.52.4.449", 
  keywords = "EMCA, Membership Categorization, Complaint", 
  journal = "Social Problems", 
  number = "4", 
  pages = "449–476", 
  title = "On complainability", 
  url = "https://academic.oup.com/socpro/article-abstract/52/4/449/1692773", 
  volume = "52", 
  year = "2005", 
}