Ambiguities, awareness and economy: a study of emergency service work
by Marten Petterson, Dave Randall, Bo Helgeson
Link
Reference:
Marten Petterson, Dave Randall, Bo Helgeson, (2004), "Ambiguities, awareness and economy: a study of emergency service work", Computer Supported Cooperative Work, vol. 13, no. 2, pp. 125–154.
Bibtex Entry:
@ARTICLE{Pettersson2004,
  author = "Marten Petterson, Dave Randall and Bo Helgeson", 
  doi = "10.1023/B:COSU.0000045707.37815.d1", 
  keywords = "EMCA, Ethnomethodology, Ethnography, Emergency Services, Computer Supported Cooperative Work, Ambiguity", 
  journal = "Computer Supported Cooperative Work", 
  number = "2", 
  pages = "125–154", 
  title = "Ambiguities, awareness and economy: a study of emergency service work", 
  url = "https://link.springer.com/article/10.1023/B:COSU.0000045707.37815.d1", 
  volume = "13", 
  year = "2004", 
}