Task-completing assessments in service encounters
by Jan Lindström, Catrin Norrby, Camilla Widec, Jenny Nilssond
Link
Reference:
Jan Lindström, Catrin Norrby, Camilla Widec, Jenny Nilssond, (2019), "Task-completing assessments in service encounters", Research on Language and Social Interaction, vol. 52, no. 2, pp. 85–103.
Bibtex Entry:
@ARTICLE{Lindstroem-etal2019,
  author = "Jan Lindström, Catrin Norrby, Camilla Widec and Jenny Nilssond", 
  doi = "10.1080/08351813.2019.1581468", 
  keywords = "EMCA, Assessments, Service Encounters, Swedish", 
  journal = "Research on Language and Social Interaction", 
  number = "2", 
  pages = "85–103", 
  title = "Task-completing assessments in service encounters", 
  url = "https://www.tandfonline.com/doi/full/10.1080/08351813.2019.1581468", 
  volume = "52", 
  year = "2019", 
}