Omgaan met de onervaren beller: de opening van 112-gesprekken
by Tom Koole, Nina Verberg, Claudia de Widt
Reference:
Tom Koole, Nina Verberg, Claudia de Widt, (2013), "Omgaan met de onervaren beller: de opening van 112-gesprekken", In Studies in taalbeheersing 4 (Ronny Boogaart, Henrike Janssen, eds.), Assen, Koninklijke Van Gorcum, pp. 223–232.
Bibtex Entry:
@INCOLLECTION{Koole2013b,
  address = "Assen", 
  author = "Tom Koole, Nina Verberg and Claudia de Widt", 
  booktitle = "Studies in taalbeheersing 4", 
  keywords = "EMCA, Emergency Calls", 
  editor = "Ronny Boogaart and Henrike Janssen", 
  pages = "223–232", 
  publisher = "Koninklijke Van Gorcum", 
  title = "Omgaan met de onervaren beller: de opening van 112-gesprekken", 
  year = "2013", 
}