by Ian Hutchby
Reference:
Ian Hutchby, (2014), "“I mean is that right?”: frame ambiguity and troublesome advice-seeking on a radio helpline", In Discourses of Helping Professions (Eva-Maria Graf, Marlene Sator, Thomas Spranz-Fogasy, eds.), Amsterdam / Philadelphia, John Benjamins, pp. 157–178.
Bibtex Entry:
@INCOLLECTION{Hutchby2014a,
address = "Amsterdam / Philadelphia",
author = "Ian Hutchby",
booktitle = "Discourses of Helping Professions",
chapter = "7",
doi = "10.1075/pbns.252.07hut",
keywords = "Applied, Troubles, Advice, Institutional, Telephone, Delicates",
editor = "Eva-Maria Graf, Marlene Sator and Thomas Spranz-Fogasy",
pages = "157–178",
publisher = "John Benjamins",
series = "Pragmatics & Beyond New Series",
title = "“I mean is that right?”: frame ambiguity and troublesome advice-seeking on a radio helpline",
url = "https://benjamins.com/catalog/pbns.252.07hut",
year = "2014",
}