Meeting both ends: standardization and recipient design in telephone survey interviews

Houtkoop-Steenstra, Hanneke

by Hanneke Houtkoop-Steenstra

Reference:

Hanneke Houtkoop-Steenstra, (1995), "Meeting both ends: standardization and recipient design in telephone survey interviews", In Situated Order: Studies in Social Organization and Embodied Activities (Paul ten Have, George Psathas, eds.), Washington, D.C., University Press of America, pp. 91–106.

Bibtex Entry:

@INCOLLECTION{Houtkoop1995,
  address = "Washington, D.C.", 
  author = "Hanneke Houtkoop-Steenstra", 
  booktitle = "Situated Order: Studies in Social Organization and Embodied Activities", 
  chapter = "6", 
  keywords = "EMCA, Standardization, Recipient Design, Survey Interviews", 
  editor = "Paul ten Have and George Psathas", 
  pages = "91–106", 
  publisher = "University Press of America", 
  title = "Meeting both ends: standardization and recipient design in telephone survey interviews", 
  year = "1995", 
}