Studying conversational interactions in institutions
by Robert Hopper
Reference:
Robert Hopper, (1995), "Studying conversational interactions in institutions", In Communication Yearbook (Brant R. Burleson, ed.), Thousand Oaks, CA, Sage Publications, vol. 18, pp. 371–380.
Bibtex Entry:
@INCOLLECTION{Hopper1995a,
  address = "Thousand Oaks, CA", 
  author = "Robert Hopper", 
  booktitle = "Communication Yearbook", 
  keywords = "EMCA, Institutional", 
  editor = "Brant R. Burleson", 
  pages = "371–380", 
  publisher = "Sage Publications", 
  title = "Studying conversational interactions in institutions", 
  volume = "18", 
  year = "1995", 
}