Communicating information packages in institutional face-to-face consultations
by Marloes Herijgers, Tessa van Charldorp
Link
Reference:
Marloes Herijgers, Tessa van Charldorp, (2021), "Communicating information packages in institutional face-to-face consultations", Discourse Studies, vol. 23, no. 1, pp. 3-27.
Bibtex Entry:
@ARTICLE{Herijgers2020,
  author = "Marloes Herijgers and Tessa van Charldorp", 
  doi = "https://doi.org/10.1177/1461445620942907", 
  keywords = "EMCA, Expert-lay interaction, Dutch, Explicative telling, Information packages, Institutional interaction, Mortgage consultations, Commercial encounters", 
  journal = "Discourse Studies", 
  number = "1", 
  pages = "3-27", 
  title = "Communicating information packages in institutional face-to-face consultations", 
  url = "https://journals.sagepub.com/doi/pdf/10.1177/1461445620942907", 
  volume = "23", 
  year = "2021", 
}