Advice giving and advice resistance on telephone helplines
by Alexa Hepburn, Chloe Shaw, Jonathan Potter
Link
Reference:
Alexa Hepburn, Chloe Shaw, Jonathan Potter, (2018), "Advice giving and advice resistance on telephone helplines", In The Oxford Handbook of Advice (Erina L. MacGeorge, Lyn M. Van Swol, eds.), Oxford, England, Oxford University Press, pp. 153–174.
Bibtex Entry:
@INCOLLECTION{Hepburn-etal2018,
  address = "Oxford, England", 
  author = "Alexa Hepburn, Chloe Shaw and Jonathan Potter", 
  booktitle = "The Oxford Handbook of Advice", 
  doi = "10.1093/oxfordhb/9780190630188.013.23", 
  keywords = "EMCA, Advice, Resistance, Telephone, Helplines", 
  editor = "Erina L. MacGeorge and Lyn M. Van Swol", 
  pages = "153–174", 
  publisher = "Oxford University Press", 
  title = "Advice giving and advice resistance on telephone helplines", 
  url = "https://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780190630188.001.0001/oxfordhb-9780190630188-e-23", 
  year = "2018", 
}