Collaborative activity and technological design: task coordination in London Underground control rooms
by Christian Heath, Paul Luff
Link
Reference:
Christian Heath, Paul Luff, (1991), "Collaborative activity and technological design: task coordination in London Underground control rooms", In ECSCW'91: Proceedings of the Second European Conference on Computer-Supported Cooperative Work (Liam Bannon, Mike Robinson, Kjeld Schmidt, eds.), Dordrecht, Kluwer Academic, pp. 65–80.
Bibtex Entry:
@INPROCEEDINGS{Heath1991a,
  address = "Dordrecht", 
  author = "Christian Heath and Paul Luff", 
  booktitle = "ECSCW'91: Proceedings of the Second European Conference on Computer-Supported Cooperative Work", 
  keywords = "EMCA, Collaboration, Tasks, Transportation, CSCW", 
  editor = "Liam Bannon, Mike Robinson and Kjeld Schmidt", 
  pages = "65–80", 
  publisher = "Kluwer Academic", 
  title = "Collaborative activity and technological design: task coordination in London Underground control rooms", 
  url = "http://link.springer.com/chapter/10.1007/978-94-011-3506-1_5#page-1", 
  year = "1991", 
}