‘I'm sorry + naming the offense’: A format for apologising
by Letizia Cirillo, Isabel Colón de Carvajal, Anna Claudia Ticca
Link
Reference:
Letizia Cirillo, Isabel Colón de Carvajal, Anna Claudia Ticca, (2016), "‘I'm sorry + naming the offense’: A format for apologising", Discourse Processes, vol. 53, no. 1-2, pp. 83-96.
Bibtex Entry:
@ARTICLE{Cirillo2016,
  author = "Letizia Cirillo, Isabel Colón de Carvajal and Anna Claudia Ticca", 
  doi = "10.1080/0163853X.2015.1056691", 
  keywords = "EMCA, Apologies, Sequence organization, Action formation, Preference", 
  journal = "Discourse Processes", 
  number = "1-2", 
  pages = "83-96", 
  title = "‘I'm sorry + naming the offense’: A format for apologising", 
  url = "http://www.tandfonline.com/doi/abs/10.1080/0163853X.2015.1056691", 
  volume = "53", 
  year = "2016", 
}