The interactional organization of calls for emergency

Zimmerman, Don H.

by Don H. Zimmerman

Reference:

Don H. Zimmerman, (1992), "The interactional organization of calls for emergency", In Talk at Work: Interaction in Institutional Settings (Paul Drew, John Heritage, eds.), Cambridge, Cambridge University Press, pp. 418-469.

Bibtex Entry:

@INCOLLECTION{Zimmerman1992,
  address = "Cambridge", 
  author = "Don H. Zimmerman", 
  booktitle = "Talk at Work: Interaction in Institutional Settings", 
  keywords = "EMCA, Emergency Calls", 
  editor = "Paul Drew and John Heritage", 
  pages = "418-469", 
  publisher = "Cambridge University Press", 
  title = "The interactional organization of calls for emergency", 
  year = "1992", 
}