Reflexivity of Routines: An Ethnomethodological Investigation of Initial Service Encounters at Sushi Bars in Tokyo
by Yutaka Yamauchi, Takeshi Hiramoto
Link
Reference:
Yutaka Yamauchi, Takeshi Hiramoto, (2016), "Reflexivity of Routines: An Ethnomethodological Investigation of Initial Service Encounters at Sushi Bars in Tokyo", Organization Studies, vol. 37, no. 10, pp. 1473–1499.
Bibtex Entry:
@ARTICLE{Yamauchi-Hiramoto2016,
  author = "Yutaka Yamauchi and Takeshi Hiramoto", 
  doi = "10.1177/0170840616634125", 
  keywords = "EMCA, Ethnomethodology, Reflexivity, Customer interactions, Service Encounter", 
  journal = "Organization Studies", 
  number = "10", 
  pages = "1473–1499", 
  title = "Reflexivity of Routines: An Ethnomethodological Investigation of Initial Service Encounters at Sushi Bars in Tokyo", 
  url = "https://journals.sagepub.com/doi/abs/10.1177/0170840616634125", 
  volume = "37", 
  year = "2016", 
}