by Candace West
Reference:
Candace West, (1984), "Medical misfires: Mishearings, misgivings, and misunderstandings in physician-patient dialogues", Discourse Processes, vol. 7, no. 2, pp. 107–134.
Bibtex Entry:
@ARTICLE{West1984,
author = "Candace West",
doi = "10.1080/01638538409544586",
keywords = "Medical EMCA, EMCA",
journal = "Discourse Processes",
number = "2",
pages = "107–134",
title = "Medical misfires: Mishearings, misgivings, and misunderstandings in physician-patient dialogues",
url = "http://www.tandfonline.com/doi/abs/10.1080/01638538409544586",
volume = "7",
year = "1984",
}