“But whose side are you on?”: Doing being independent in telephone-mediated dispute resolution
by Ann Weatherall
Link
Reference:
Ann Weatherall, (2015), "“But whose side are you on?”: Doing being independent in telephone-mediated dispute resolution", In Producing and Managing Restricted Activities: Avoidance and Withholding in Institutional Interaction (Fabienne H. G. Chevalier, John Moore, eds.), Amsterdam / Philadelphia, John Benjamins, pp. 151–179.
Bibtex Entry:
@INCOLLECTION{Weatherall2015,
  address = "Amsterdam / Philadelphia", 
  author = "Ann Weatherall", 
  booktitle = "Producing and Managing Restricted Activities: Avoidance and Withholding in Institutional Interaction", 
  chapter = "5", 
  doi = "10.1075/pbns.255.05wea", 
  keywords = "EMCA, Mediation", 
  editor = "Fabienne H. G. Chevalier and John Moore", 
  pages = "151–179", 
  publisher = "John Benjamins", 
  title = "“But whose side are you on?”: Doing being independent in telephone-mediated dispute resolution", 
  url = "https://benjamins.com/catalog/pbns.255.05wea", 
  year = "2015", 
}