by Dirk vom Lehn
Reference:
Dirk vom Lehn, (2006), "Embodying Experience: A Video-based Examination of Visitors' Conduct and Interaction in Museums", European Journal of Marketing, vol. 40, no. 11-12, pp. 1340–1359.
Bibtex Entry:
@ARTICLE{VomLehn2006,
author = "Dirk vom Lehn",
doi = "10.1108/03090560610702849",
keywords = "Museums, Marketing, Visual media, User studies, Video analysis",
journal = "European Journal of Marketing",
number = "11-12",
pages = "1340–1359",
title = "Embodying Experience: A Video-based Examination of Visitors' Conduct and Interaction in Museums",
url = "http://www.emeraldinsight.com/doi/abs/10.1108/03090560610702849",
volume = "40",
year = "2006",
}