Expert system technology in work practice: a report on service technicians and machine diagnosis

Vinkhuyzen, Erik; Whalen, Jack

by Erik Vinkhuyzen, Jack Whalen

Reference:

Erik Vinkhuyzen, Jack Whalen, (2007), "Expert system technology in work practice: a report on service technicians and machine diagnosis", In Orders of Ordinary Action: Respecifying Sociological Knowledge (Stephen Hester, David Francis, eds.), Aldershot, Ashgate, pp. 135–158.

Bibtex Entry:

@INCOLLECTION{Vinkhuyzen-Whalen2007,
  address = "Aldershot", 
  author = "Erik Vinkhuyzen and Jack Whalen", 
  booktitle = "Orders of Ordinary Action: Respecifying Sociological Knowledge", 
  chapter = "9", 
  keywords = "EMCA, Expert systems, Diagnostic Work", 
  editor = "Stephen Hester and David Francis", 
  pages = "135–158", 
  publisher = "Ashgate", 
  title = "Expert system technology in work practice: a report on service technicians and machine diagnosis", 
  year = "2007", 
}