Comparing telephone call openings: theoretical and methodological reflections
by Paul ten Have
Reference:
Paul ten Have, (2002), "Comparing telephone call openings: theoretical and methodological reflections", In Telephone Calls: Unity and Diversity in Conversational Structure across Languages and Cultures (Kang Kwong Luke, Theodossia-Soula Pavlidou, eds.), Amsterdam/Philadelphia, John Benjamins, pp. 233–249.
Bibtex Entry:
@INCOLLECTION{TenHave2002d,
  address = "Amsterdam/Philadelphia", 
  author = "Paul ten Have", 
  booktitle = "Telephone Calls: Unity and Diversity in Conversational Structure across Languages and Cultures", 
  chapter = "9", 
  doi = "10.1075/pbns.101.15ten", 
  keywords = "EMCA, Opening sequences, Culture, Telephone, Dutch, Caller categories, Historic change", 
  editor = "Kang Kwong Luke and Theodossia-Soula Pavlidou", 
  pages = "233–249", 
  publisher = "John Benjamins", 
  title = "Comparing telephone call openings: theoretical and methodological reflections", 
  url = "https://benjamins.com/catalog/pbns.101.15ten", 
  year = "2002", 
}