by Paul ten Have
Reference:
Paul ten Have, (1991), "Talk and institution: a reconsideration of the 'asymmetry' of doctor-patient interaction", In Talk and Social Structure: Studies in Ethnomethodology and Conversation Analysis (Deirdre Boden, Don H. Zimmerman, eds.), Cambridge, U.K., Polity Press, pp. 138–163.
Bibtex Entry:
@INCOLLECTION{TenHave1991b,
address = "Cambridge, U.K.",
author = "Paul ten Have",
booktitle = "Talk and Social Structure: Studies in Ethnomethodology and Conversation Analysis",
chapter = "6",
keywords = "Medical EMCA, Conversation Analysis",
editor = "Deirdre Boden and Don H. Zimmerman",
pages = "138–163",
publisher = "Polity Press",
title = "Talk and institution: a reconsideration of the 'asymmetry' of doctor-patient interaction",
url = "http://www.paultenhave.nl/Talk-2005-tot.pdf",
year = "1991",
}