by Paul ten Have
Reference:
Paul ten Have, (1989), "The consultation as a genre", In Text and Talk as Social Practice (Brian Torode, ed.), Dordrecht, NL, Foris Publications, pp. 115-35.
Bibtex Entry:
@INCOLLECTION{TenHave1989,
address = "Dordrecht, NL",
author = "Paul ten Have",
booktitle = "Text and Talk as Social Practice",
chapter = "6",
keywords = "EMCA, Medical consultations, Troubles Talk, Jefferson",
editor = "Brian Torode",
pages = "115-35",
publisher = "Foris Publications",
title = "The consultation as a genre",
url = "http://www.paultenhave.nl/genre.htm",
year = "1989",
}