Making a case: “Knowledge” and “Routine” work in document production

Suchman, Lucy

by Lucy Suchman

Reference:

Lucy Suchman, (2000), "Making a case: “Knowledge” and “Routine” work in document production", In Workplace Studies: Recovering Work Practice and Informing Systems Design (Paul Luff, Jon Hindmarsh, Christian Heath, eds.), Cambridge, Cambridge University Press, pp. 29-45.

Bibtex Entry:

@INCOLLECTION{Suchman2000a,
  address = "Cambridge", 
  author = "Lucy Suchman", 
  booktitle = "Workplace Studies: Recovering Work Practice and Informing Systems Design", 
  chapter = "2", 
  keywords = "EMCA, Workplace Studies, Document production, Coding, Legal documents", 
  editor = "Paul Luff, Jon Hindmarsh and Christian Heath", 
  pages = "29-45", 
  publisher = "Cambridge University Press", 
  title = "Making a case: “Knowledge” and “Routine” work in document production", 
  url = "https://www.cambridge.org/nl/academic/subjects/sociology/organisational-sociology/workplace-studies-recovering-work-practice-and-informing-system-design?format=PB", 
  year = "2000", 
}