A mode of empathic communication in the medical interview
by Anthony L. Suchman, Kathryn Markakis, Howard B. Beckman, Richard Frankel
Link
Reference:
Anthony L. Suchman, Kathryn Markakis, Howard B. Beckman, Richard Frankel, (1997), "A mode of empathic communication in the medical interview", Journal of the American Medical Association, vol. 277, no. 8, pp. 678–682.
Bibtex Entry:
@ARTICLE{Suchman-etal1997,
  author = "Anthony L. Suchman, Kathryn Markakis, Howard B. Beckman and Richard Frankel", 
  doi = "10.1001/jama.1997.03540320082047", 
  keywords = "EMCA, Empathy, Medical Interview", 
  journal = "Journal of the American Medical Association", 
  number = "8", 
  pages = "678–682", 
  title = "A mode of empathic communication in the medical interview", 
  url = "https://jamanetwork.com/journals/jama/article-abstract/414372", 
  volume = "277", 
  year = "1997", 
}