by Wyke Stommel
Reference:
Wyke Stommel, (2016), "Information giving or problem discussion? Formulations in the initial phase of web-based chat counseling sessions", Journal of Pragmatics, vol. 105, pp. 87–100.
Bibtex Entry:
@ARTICLE{Stommel2016,
author = "Wyke Stommel",
doi = "10.1016/j.pragma.2016.09.001",
keywords = "Online counseling, Formulations, Advice giving, Interaction, Discourse, EMCA, Conversation Analysis",
journal = "Journal of Pragmatics",
pages = "87–100",
title = "Information giving or problem discussion? Formulations in the initial phase of web-based chat counseling sessions",
url = "http://www.sciencedirect.com/science/article/pii/S0378216616304635",
volume = "105",
year = "2016",
}