by Anca-Cristina Sterie, Esther González-Martínez
Reference:
Anca-Cristina Sterie, Esther González-Martínez, (2017), "Newcomer Nurses' Telephone Calls to Porters and Doctors: Inquiring and Reporting as Vehicles for Requests", In Interactional Competences in Institutional Settings: From School to the Workplace (Simona Pekarek Doehler, Adrian Bangerter, Geneviève de Weck, eds.), Cham, Springer International Publishing, pp. 143–168.
Bibtex Entry:
@INCOLLECTION{Sterie2017,
address = "Cham",
author = "Anca-Cristina Sterie and Esther González-Mart\'inez",
booktitle = "Interactional Competences in Institutional Settings: From School to the Workplace",
doi = "10.1007/978-3-319-46867-9_6",
keywords = "EMCA, Healthcare, Telephone calls, Requests, Nurses, Doctors, Porters, Medical interaction, Medical EMCA",
editor = "Simona Pekarek Doehler, Adrian Bangerter and Geneviève de Weck",
pages = "143–168",
publisher = "Springer International Publishing",
title = "Newcomer Nurses' Telephone Calls to Porters and Doctors: Inquiring and Reporting as Vehicles for Requests",
url = "http://dx.doi.org/10.1007/978-3-319-46867-9_6",
year = "2017",
}