The user as a scenic feature of the design space
by Wes Sharrock, Bob Anderson
Link
Reference:
Wes Sharrock, Bob Anderson, (1994), "The user as a scenic feature of the design space", Design Studies, vol. 15, no. 1, pp. 5–18.
Bibtex Entry:
@ARTICLE{Sharrock-Anderson1994,
  author = "Wes Sharrock and Bob Anderson", 
  doi = "10.1016/0142-694X(94)90036-1", 
  keywords = "EMCA, Ethnomethodology, Users, System design, Design worlds", 
  journal = "Design Studies", 
  number = "1", 
  pages = "5–18", 
  title = "The user as a scenic feature of the design space", 
  url = "http://www.sciencedirect.com/science/article/pii/0142694X94900361", 
  volume = "15", 
  year = "1994", 
}