Answering the phone
by Emanuel A. Schegloff
Link
Reference:
Emanuel A. Schegloff, (2004), "Answering the phone", In Conversation Analysis: Studies from the First Generation (Gene H. Lerner, ed.), Amsterdam / Philadelphia, John Benjamins, pp. 63–107.
Bibtex Entry:
@INCOLLECTION{Schegloff2004e,
  address = "Amsterdam / Philadelphia", 
  author = "Emanuel A. Schegloff", 
  booktitle = "Conversation Analysis: Studies from the First Generation", 
  doi = "10.1075/pbns.125.07sch", 
  keywords = "EMCA, Answering, Telephone", 
  editor = "Gene H. Lerner", 
  pages = "63–107", 
  publisher = "John Benjamins", 
  title = "Answering the phone", 
  url = "https://benjamins.com/catalog/pbns.125.07sch", 
  year = "2004", 
}