On talk and its institutional occasions
by Emanuel A. Schegloff
Reference:
Emanuel A. Schegloff, (1992), "On talk and its institutional occasions", In Talk at Work: Interaction in Institutional Settings (John Heritage, Paul Drew, eds.), Cambridge, Cambridge University Press, pp. 101–134.
Bibtex Entry:
@INCOLLECTION{Schegloff1992,
  address = "Cambridge", 
  author = "Emanuel A. Schegloff", 
  booktitle = "Talk at Work: Interaction in Institutional Settings", 
  keywords = "EMCA", 
  editor = "John Heritage and Paul Drew", 
  pages = "101–134", 
  publisher = "Cambridge University Press", 
  title = "On talk and its institutional occasions", 
  year = "1992", 
}