Identification and recognition in telephone conversation openings
by Emanuel A. Schegloff
Reference:
Emanuel A. Schegloff, (1979), "Identification and recognition in telephone conversation openings", In Everyday Language: Studies in Ethnomethodology (George Psathas, ed.), New York, Irvington Publishers, pp. 23–78.
Bibtex Entry:
@INCOLLECTION{Schegloff1979,
  address = "New York", 
  author = "Emanuel A. Schegloff", 
  booktitle = "Everyday Language: Studies in Ethnomethodology", 
  keywords = "EMCA", 
  editor = "George Psathas", 
  pages = "23–78", 
  publisher = "Irvington Publishers", 
  title = "Identification and recognition in telephone conversation openings", 
  year = "1979", 
}