by Emanuel A. Schegloff
Reference:
Emanuel A. Schegloff, (1979), "Identification and recognition in telephone conversation openings", In Everyday Language: Studies in Ethnomethodology (George Psathas, ed.), New York, Irvington Publishers, pp. 23–78.
Bibtex Entry:
@INCOLLECTION{Schegloff1979,
address = "New York",
author = "Emanuel A. Schegloff",
booktitle = "Everyday Language: Studies in Ethnomethodology",
keywords = "EMCA",
editor = "George Psathas",
pages = "23–78",
publisher = "Irvington Publishers",
title = "Identification and recognition in telephone conversation openings",
year = "1979",
}