Planning for claims: an ethnography of industry culture
by John Rooke, David Seymour, Richard Fellows
Link
Reference:
John Rooke, David Seymour, Richard Fellows, (2004), "Planning for claims: an ethnography of industry culture", Construction Management and Economics, vol. 22, no. 6, pp. 655–662.
Bibtex Entry:
@ARTICLE{Rooke-etal2004,
  author = "John Rooke, David Seymour and Richard Fellows", 
  doi = "10.1080/014461904200026324", 
  keywords = "EMCA, Procurement, Claims management, Organizational culture, Ethnography, Ethnomethodology", 
  journal = "Construction Management and Economics", 
  number = "6", 
  pages = "655–662", 
  title = "Planning for claims: an ethnography of industry culture", 
  url = "https://www.tandfonline.com/doi/abs/10.1080/014461904200026324", 
  volume = "22", 
  year = "2004", 
}