Declining to help: Rejections in service requests to the police
by Kari Rønneberg, Jan Svennevig
Link
Reference:
Kari Rønneberg, Jan Svennevig, (2010), "Declining to help: Rejections in service requests to the police", Discourse & Communication, vol. 4, no. 3, pp. 279–305.
Bibtex Entry:
@ARTICLE{Roenneberg-Svennevig2010,
  author = "Kari Rønneberg and Jan Svennevig", 
  doi = "10.1177/1750481310373217", 
  keywords = "EMCA, Conflict, Police communication, Preference organization, Rejections, Requests, Service interaction, Service-mindedness, Telephone calls", 
  journal = "Discourse & Communication", 
  number = "3", 
  pages = "279–305", 
  title = "Declining to help: Rejections in service requests to the police", 
  url = "https://journals.sagepub.com/doi/10.1177/1750481310373217", 
  volume = "4", 
  year = "2010", 
}