The sequential organization of “explicit” apologies in naturally occurring English
by Jeffrey D. Robinson
Link
Reference:
Jeffrey D. Robinson, (2004), "The sequential organization of “explicit” apologies in naturally occurring English", Research on Language and Social Interaction, vol. 37, no. 3, pp. 291–330.
Bibtex Entry:
@ARTICLE{Robinson2004,
  author = "Jeffrey D. Robinson", 
  doi = "10.1207/s15327973rlsi3703_2", 
  keywords = "EMCA, Apologies, Sequential Organization", 
  journal = "Research on Language and Social Interaction", 
  number = "3", 
  pages = "291–330", 
  title = "The sequential organization of “explicit” apologies in naturally occurring English", 
  url = "https://www.tandfonline.com/doi/abs/10.1207/s15327973rlsi3703_2", 
  volume = "37", 
  year = "2004", 
}