by Jeffrey D. Robinson, John Heritage
Reference:
Jeffrey D. Robinson, John Heritage, (2006), "Physicians’ opening questions and patients’ satisfaction", Patient Education and Counseling, vol. 60, no. 3, pp. 279–285.
Bibtex Entry:
@ARTICLE{Robinson-Heritage2006,
author = "Jeffrey D. Robinson and John Heritage",
doi = "10.1016/j.pec.2005.11.009",
keywords = "EMCA, Medical consultations, Questions",
journal = "Patient Education and Counseling",
number = "3",
pages = "279–285",
title = "Physicians’ opening questions and patients’ satisfaction",
url = "http://www.pec-journal.com/article/S0738-3991(05)00332-0/abstract",
volume = "60",
year = "2006",
}