The use of forms of address in intercultural business calls
by Gitte Rasmussen
Reference:
Gitte Rasmussen, (1998), "The use of forms of address in intercultural business calls", Revue de sémantique et pragmatique, vol. 3, pp. 57–72.
Bibtex Entry:
@ARTICLE{Rasmussen1998,
  author = "Gitte Rasmussen", 
  keywords = "EMCA, Address Terms, Intercultural communication, Telephone, Institutional interaction", 
  journal = "Revue de sémantique et pragmatique", 
  pages = "57–72", 
  title = "The use of forms of address in intercultural business calls", 
  volume = "3", 
  year = "1998", 
}