by Christopher Pudlinski
Reference:
Christopher Pudlinski, (2009), "Empowerment on warm lines: microanalytical explorations of peer encouragement", Text & Talk, vol. 29, no. 4, pp. 439–458.
Bibtex Entry:
@ARTICLE{Pudlinski2009,
author = "Christopher Pudlinski",
doi = "10.1515/TEXT.2009.023",
keywords = "EMCA, Conversation Analysis, Helplines, Empowerment, Encouragement",
journal = "Text & Talk",
number = "4",
pages = "439–458",
title = "Empowerment on warm lines: microanalytical explorations of peer encouragement",
url = "https://www.degruyter.com/view/j/text.2009.29.issue-4/text.2009.023/text.2009.023.xml",
volume = "29",
year = "2009",
}