Encouraging responses to good news on a peer support line
by Christopher Pudlinski
Link
Reference:
Christopher Pudlinski, (2008), "Encouraging responses to good news on a peer support line", Discourse Studies, vol. 10, no. 6, pp. 795–812.
Bibtex Entry:
@ARTICLE{Pudlinski2008,
  author = "Christopher Pudlinski", 
  doi = "10.1177/1461445608098203", 
  keywords = "EMCA, Conversation Analysis, Helplines, Assessment, News", 
  journal = "Discourse Studies", 
  number = "6", 
  pages = "795–812", 
  title = "Encouraging responses to good news on a peer support line", 
  url = "http://journals.sagepub.com/doi/abs/10.1177/1461445608098203", 
  volume = "10", 
  year = "2008", 
}