A conversation analysis of practices and competencies in telefundraising

Psathas, George

by George Psathas

Reference:

George Psathas, (2002), "A conversation analysis of practices and competencies in telefundraising", The CASE International Journal of Educational Advancement, vol. 3, no. 1, pp. 22–39.

Bibtex Entry:

@ARTICLE{Psathas2002,
  author = "George Psathas", 
  keywords = "EMCA, Conversation Analysis, Telephone, Fundraising", 
  journal = "The CASE International Journal of Educational Advancement", 
  number = "1", 
  pages = "22–39", 
  title = "A conversation analysis of practices and competencies in telefundraising", 
  volume = "3", 
  year = "2002", 
}