Managing the diagnostic space in calls for help
by Jillian Pooler
Link
Reference:
Jillian Pooler, (2009), "Managing the diagnostic space in calls for help", In Ethnographies of Diagnostic Work: Dimensions of Transformative Practice (Monika Büscher, Dawn Goodwin, Jessica Mesman, eds.), Basingstoke, Palgrave Macmillan, pp. 149–167.
Bibtex Entry:
@INCOLLECTION{Pooler2009,
  address = "Basingstoke", 
  author = "Jillian Pooler", 
  booktitle = "Ethnographies of Diagnostic Work: Dimensions of Transformative Practice", 
  doi = "10.1057/9780230296930_9", 
  keywords = "EMCA, Help, Diagnosis, Telephone", 
  editor = "Monika Büscher, Dawn Goodwin and Jessica Mesman", 
  pages = "149–167", 
  publisher = "Palgrave Macmillan", 
  title = "Managing the diagnostic space in calls for help", 
  url = "https://link.springer.com/chapter/10.1057/9780230296930_9", 
  year = "2009", 
}