by Danielle Pillet-Shore
Reference:
Danielle Pillet-Shore, (2015), "Complaints", In The International Encyclopedia of Language and Social Interaction (Karen Tracy, Cornelia Ilie, Todd Sandel, eds.), London, John Wiley & Sons, vol. 1, pp. 186–192.
Bibtex Entry:
@INCOLLECTION{Pillet-Shore2015a,
address = "London",
author = "Danielle Pillet-Shore",
booktitle = "The International Encyclopedia of Language and Social Interaction",
doi = "10.1002/9781118611463.wbielsi145",
keywords = "EMCA, Cohesion, Stance-taking, Conversation Analysis, Complaint",
editor = "Karen Tracy, Cornelia Ilie and Todd Sandel",
pages = "186–192",
publisher = "John Wiley & Sons",
title = "Complaints",
url = "https://onlinelibrary.wiley.com/doi/abs/10.1002/9781118611463.wbielsi145",
volume = "1",
year = "2015",
}