Communication and diagnostic work in medical emergency calls in Italy
by Isabella Paoletti
Link
Reference:
Isabella Paoletti, (2009), "Communication and diagnostic work in medical emergency calls in Italy", Computer Supported Cooperative Work, vol. 18, no. 2-3, pp. 229–250.
Bibtex Entry:
@ARTICLE{Paoletti2009,
  author = "Isabella Paoletti", 
  doi = "10.1007/s10606-009-9091-1", 
  keywords = "EMCA, Emergency Calls, Italian, Ethnomethodology, Ethnography", 
  journal = "Computer Supported Cooperative Work", 
  number = "2-3", 
  pages = "229–250", 
  title = "Communication and diagnostic work in medical emergency calls in Italy", 
  url = "https://link.springer.com/article/10.1007/s10606-009-9091-1", 
  volume = "18", 
  year = "2009", 
}