OKAY in health helpline calls in Brazil: Managing alignment and progressivity
by Ana Cristina Ostermann, Katariina Harjunpää
Link
Reference:
Ana Cristina Ostermann, Katariina Harjunpää, (2021), "OKAY in health helpline calls in Brazil: Managing alignment and progressivity", In OKAY across Languages: Toward a Comparative Approach to its Use in Talk-in-Interaction (Emma Betz, Arnulf Deppermann, Lorenza Mondada, Marja-Leena Sorjonen, eds.), Amsterdam, John Benjamins, pp. 270–299.
Bibtex Entry:
@INCOLLECTION{Ostermann2021,
  address = "Amsterdam", 
  author = "Ana Cristina Ostermann and Katariina Harjunpää", 
  booktitle = "OKAY across Languages: Toward a Comparative Approach to its Use in Talk-in-Interaction", 
  doi = "10.1075/slsi.34.09ost", 
  keywords = "EMCA, Brazilian Portuguese, Eliciting uptake, Transitions, Helpline, Information delivery", 
  editor = "Emma Betz, Arnulf Deppermann, Lorenza Mondada and Marja-Leena Sorjonen", 
  pages = "270–299", 
  publisher = "John Benjamins", 
  title = "OKAY in health helpline calls in Brazil: Managing alignment and progressivity", 
  url = "https://benjamins.com/catalog/slsi.34.09ost", 
  year = "2021", 
}