When routine calls for information become interpersonally sensitive
by Sara Orthaber, Rosina Márquez Reiter
Link
Reference:
Sara Orthaber, Rosina Márquez Reiter, (2016), "When routine calls for information become interpersonally sensitive", Pragmatics and Society, vol. 7, no. 4, pp. 638-663.
Bibtex Entry:
@ARTICLE{Orthaber-Reiter2016,
  author = "Sara Orthaber and Rosina Márquez Reiter", 
  doi = "10.1075/ps.7.4.06ort", 
  keywords = "EMCA, Impoliteness, OIR, Face, Epistemics, Institutional interaction", 
  journal = "Pragmatics and Society", 
  number = "4", 
  pages = "638-663", 
  title = "When routine calls for information become interpersonally sensitive", 
  url = "http://www.jbe-platform.com/content/journals/10.1075/ps.7.4.06ort", 
  volume = "7", 
  year = "2016", 
}