What can talk tell us about design?: Analyzing conversation to understand practice
by Arlene Oak
Link
Reference:
Arlene Oak, (2011), "What can talk tell us about design?: Analyzing conversation to understand practice", Design Studies, vol. 32, no. 3, pp. 211–234.
Bibtex Entry:
@ARTICLE{Oak2011,
  author = "Arlene Oak", 
  doi = "10.1016/j.destud.2010.11.003", 
  keywords = "EMCA, Collaborative design, Communication, Conversation analysis, Design practice", 
  journal = "Design Studies", 
  number = "3", 
  pages = "211–234", 
  title = "What can talk tell us about design?: Analyzing conversation to understand practice", 
  url = "http://www.sciencedirect.com/science/article/pii/S0142694X10001006", 
  volume = "32", 
  year = "2011", 
}