Money talks: Customer-initiated price negotiation in business-to-business sales interaction
by Jarkko Niemi, Linda Hirvonen
Link
Reference:
Jarkko Niemi, Linda Hirvonen, (2019), "Money talks: Customer-initiated price negotiation in business-to-business sales interaction", Discourse & Communication, vol. 13, no. 1, pp. 95–118.
Bibtex Entry:
@ARTICLE{Niemi-Hirvonen2019,
  author = "Jarkko Niemi and Linda Hirvonen", 
  doi = "https://doi.org/10.1177/1750481318801629", 
  keywords = "EMCA, Business meetings, Customer interactions, Industrial marketing, Institutional interaction, Questions, Service", 
  journal = "Discourse & Communication", 
  number = "1", 
  pages = "95–118", 
  title = "Money talks: Customer-initiated price negotiation in business-to-business sales interaction", 
  url = "http://journals.sagepub.com/doi/abs/10.1177/1750481318801629", 
  volume = "13", 
  year = "2019", 
}