Interactional misalignment in the UK NHS111 healthcare telephone triage service
by James I. Morgan, Thomas Muskett
Link
Reference:
James I. Morgan, Thomas Muskett, (2019), "Interactional misalignment in the UK NHS111 healthcare telephone triage service", International Journal of Medical Informatics, vol. 134, no. 104030.
Bibtex Entry:
@ARTICLE{Morgan-Muskett2019,
  author = "James I. Morgan and Thomas Muskett", 
  doi = "https://doi.org/10.1016/j.ijmedinf.2019.104030", 
  keywords = "EMCA, NHS, Computerized decision support, Patient harm, Alignment, Misalignment, Medical", 
  journal = "International Journal of Medical Informatics", 
  number = "104030", 
  title = "Interactional misalignment in the UK NHS111 healthcare telephone triage service", 
  url = "https://www.sciencedirect.com/science/article/pii/S1386505619301960", 
  volume = "134", 
  year = "2019", 
}