Achieving understanding in the standardized survey interview: repair sequences
by Robert J. Moore, Douglas W. Maynard
Reference:
Robert J. Moore, Douglas W. Maynard, (2002), "Achieving understanding in the standardized survey interview: repair sequences", In Standardization and Tacit Knowledge: Interaction and Practice in the Survey Interview (Douglas W. Maynard, Hanneke Houtkoop-Steenstra, Nora Cate Schaeffer, Johannes van der Zouwen, eds.), New York, John Wiley, pp. 281–313.
Bibtex Entry:
@INCOLLECTION{Moore2002,
  address = "New York", 
  author = "Robert J. Moore and Douglas W. Maynard", 
  booktitle = "Standardization and Tacit Knowledge: Interaction and Practice in the Survey Interview", 
  keywords = "EMCA, Understanding, Survey Interviews, Repair, Sequence organization", 
  editor = "Douglas W. Maynard, Hanneke Houtkoop-Steenstra, Nora Cate Schaeffer and Johannes van der Zouwen", 
  pages = "281–313", 
  publisher = "John Wiley", 
  title = "Achieving understanding in the standardized survey interview: repair sequences", 
  year = "2002", 
}