by Robert J. Moore, Elizabeth F. Churchill, Raj Gopal Prasad Kantamneni
Reference:
Robert J. Moore, Elizabeth F. Churchill, Raj Gopal Prasad Kantamneni, (2011), "Three sequential positions of query repair in interactions with internet search engines", In CSCW'11: Proceedings of the ACM 2011 conference on Computer Supported Cooperative Work, New York, ACM, pp. 415–424.
Bibtex Entry:
@INPROCEEDINGS{Moore-etal2011,
address = "New York",
author = "Robert J. Moore, Elizabeth F. Churchill and Raj Gopal Prasad Kantamneni",
booktitle = "CSCW'11: Proceedings of the ACM 2011 conference on Computer Supported Cooperative Work",
doi = "10.1145/1958824.1958889",
keywords = "EMCA, Conversation analysis, Ethnomethodology, Computer interaction analysis, Web search, Repair, Eye tracking",
pages = "415–424",
publisher = "ACM",
title = "Three sequential positions of query repair in interactions with internet search engines",
url = "https://dl.acm.org/citation.cfm?id=1958889",
year = "2011",
}