by Lorenza Mondada
Reference:
Lorenza Mondada, (2018), "Greetings as a device to find out and establish the language of service encounters in multilingual settings", Journal of Pragmatics, vol. 126, pp. 10–28.
Bibtex Entry:
@ARTICLE{Mondada2018b,
author = "Lorenza Mondada",
doi = "10.1016/j.pragma.2017.09.003",
keywords = "EMCA, Greetings, Multilingualism, Multimodality, Openings, Service encounters, Social interaction, Conversation Analysis",
journal = "Journal of Pragmatics",
pages = "10–28",
title = "Greetings as a device to find out and establish the language of service encounters in multilingual settings",
url = "https://www.sciencedirect.com/science/article/abs/pii/S0378216617302527",
volume = "126",
year = "2018",
}