Greetings as a device to find out and establish the language of service encounters in multilingual settings
by Lorenza Mondada
Reference:
Lorenza Mondada, (2018), "Greetings as a device to find out and establish the language of service encounters in multilingual settings", Journal of Pragmatics, vol. 126, pp. 10–28.
Bibtex Entry:
@ARTICLE{Mondada2018b,
  author = "Lorenza Mondada", 
  doi = "10.1016/j.pragma.2017.09.003", 
  keywords = "EMCA, Greetings, Multilingualism, Multimodality, Openings, Service encounters, Social interaction, Conversation Analysis", 
  journal = "Journal of Pragmatics", 
  pages = "10–28", 
  title = "Greetings as a device to find out and establish the language of service encounters in multilingual settings", 
  url = "https://www.sciencedirect.com/science/article/abs/pii/S0378216617302527", 
  volume = "126", 
  year = "2018", 
}