by Lorenza Mondada
Reference:
Lorenza Mondada, (2013), "Conversation Analysis and Institutional Interaction", In The Encyclopedia of Applied Linguistics (Carol A. Chapelle, ed.), Oxford, UK, Wiley-Blackwell, pp. 1005–1011.
Bibtex Entry:
@INCOLLECTION{Mondada2013e,
address = "Oxford, UK",
author = "Lorenza Mondada",
booktitle = "The Encyclopedia of Applied Linguistics",
doi = "10.1002/9781405198431.wbeal0202",
keywords = "EMCA",
editor = "Carol A. Chapelle",
pages = "1005–1011",
publisher = "Wiley-Blackwell",
title = "Conversation Analysis and Institutional Interaction",
url = "https://onlinelibrary.wiley.com/doi/abs/10.1002/9781405198431.wbeal0202",
year = "2013",
}