On questions following questions in service encounters
by Marilyn Merritt
Link
Reference:
Marilyn Merritt, (1975), "On questions following questions in service encounters", Language in Society, vol. 5, no. 3, pp. 315–357.
Bibtex Entry:
@ARTICLE{Merritt1975,
  author = "Marilyn Merritt", 
  doi = "10.1017/S0047404500007168", 
  keywords = "EMCA, Questions, Service encounters", 
  journal = "Language in Society", 
  number = "3", 
  pages = "315–357", 
  title = "On questions following questions in service encounters", 
  url = "https://www.cambridge.org/core/journals/language-in-society/article/on-questions-following-questions-in-service-encounters1/D9093ADDBCE7B2936F8275C211A5C067", 
  volume = "5", 
  year = "1975", 
}